Room Guide

Room information

Room information list
Type Room name No. of guests(Standard/Maximum)
Room group Room type
Hotel Deluxe Double 2 person(s) / 2 person(s)
Family Twin 3 person(s) / 3 person(s)
Double(Barrier Free) 2 person(s) / 2 person(s)
Grand deluxe Double 2 person(s) / 2 person(s)
Family Twin 3 person(s) / 3 person(s)
Junior Family Suite - 4 person(s) / 4 person(s)
Superior Suite - 4 person(s) / 4 person(s)
Deluxe Suite Double 2 person(s) / 2 person(s)
DoubleDouble 4 person(s) / 4 person(s)
Premier View Suite - 4 person(s) / 4 person(s)
Presidential Suite - 4 person(s) / 4 person(s)
Condo Deluxe Family Twin 3 person(s) / 3 person(s)
Double(Barrier Free) 2 person(s) / 2 person(s)
Family Twin 4 person(s) / 4 person(s)
Suite Double 4 person(s) / 6 person(s)
Twin 4 person(s) / 6 person(s)
Luxury Type A 6 person(s) / 8 person(s)
Type B 6 person(s) / 8 person(s)
Royal Type A 6 person(s) / 8 person(s)
Type B 6 person(s) / 8 person(s)
Conner Suite 6 person(s) / 8 person(s)
Special Family (Character) Lotty&Lorry 4 person(s) / 4 person(s)
Suite (Character) Lotty&Lorry 4 person(s) / 4 person(s)

Check-in/check-out time

Check-in/check-out time
Check-in check-out
15:00 11:00
  • ※ Check-in/check-out dates are the first and last day of your stay period.
  • ※ Please contact the front desk in advance if you plan to check-in after 10:00 PM.
  • ※ The above check-in/check-out time may differ depending on the branch.

Late Check-Out

Late Check-out
11:00 ~ 17:00 17:00 ~
5% of one night’s rate applies every 30 minutes (VAT included) Charge 100% (VAT included) of the one night’s rate
  • ※ Late check-out may not be available depending on the hotel circumstances.

Housekeeping

Late check-out
Category number of nights Housekeeping
Housekeeping more than one night Restocking mineral water, replacing towels, making the bed, emptying trash cans in the waste disposal request zone
Cleaning more than three nights Full cleaning, including replacing bedding, to return the room to its original state

Rental Items

Late check-out
Rental Items
Rental Items Rental Fee
Baby crib or bed rails (choose one) 10,000KRW/One Night
Baby bathtub, baby bottle sterilizer, air purifier, humidifier 5,000KRW/One Night
Iron, ironing board, wheelchair, baby stroller Free
  • ※ The rental items and costs are subject to change based on the hotel circumstances.
  • ※ Rental items must be reserved in advance. Quantities are limited.
  • ※ Baby bed rental must be reserved over the phone.
  • ※ Bed rails cannot be installed in some rooms due to the layout or safety reasons.
  • ※ The above information does not apply to hotel-type rooms at LOTTE RESORT SOKCHO.

Additional Charges

Additional Charges
Category LOTTE RESORT BUYEO, LOTTE RESORT SOKCHO LOTTE RESORT JEJU ART VILLAS
Extra Bed 22,000KRW/per night 40,000 KRW/per night
Extra Towel Face Towel 1,000 KRW, Body Towel 3,000 KRW
Bath robe - 3,000 KRW
Delivery - 2,000KRW
  • ※ Prepared for standard occupancy for a one-night stay. Extra will incur a charge.
  • ※ When an additional bedding is added, two face towels and one mineral water are provided.
  • ※ The above information does not apply to hotel-type rooms at LOTTE RESORT SOKCHO.

Lost and Found

  • ※ Lost items are stored at the front desk on the first floor or in the office of each resort branch. Upon request, lost items can be sent via COD parcel after confirming the accommodation and lost items.
  • ※ Food is disposed on the same day.
  • ※ We hold the items for only six months if you fail to contact us.

Resort Usage Policy

  • ※ Pets and dangerous goods are not permitted.
  • ※ You may be charged for property damage that occurs during your period of stay.
  • ※ Please store your valuables at the front desk. The hotel is not liable for any items that are not stored at the front desk.
  • ※ For your safety, the use of burners, griddles or electric grills in the room is prohibited.
  • ※ Lock the door and windows to prevent theft and accidents when leaving the room or sleeping.
  • ※ Please tidy up the kitchen and sort the garbage before you check out, to show consideration to the next guest.
  • ※ Decorations are prohibited in the room. Please contact the front desk if you wish to decorate the room using a decoration company. li>
  • ※ As per the Juvenile Protection Act, minors (under the age of 19) can stay at our establishment only if accompanied by a guardian, or with the consent of a guardian. If a minor has to stay at our hotel without a guardian, please complete the consent form and submit it along with the listed documents. Please note that a minor cannot stay in a room with someone of a different gender, even with the consent of a guardian. li>